Welcome to Car Club by Tribecar!

Since 1997, we’ve been leading the Car-Sharing platform in Singapore, and driving everyone with our best. And now, the best just got a whole lot better!

Drive now with our reintroduced prices

We have now made our rates much more competitive, so no more excuses for not driving the best. Check it out:


The first Car-Sharing platform with a Service Guarantee!

When you use our cars, WE will GUARANTEE the following:

  • No Warning Lights
  • No Balding Tires
  • Functional Aircon
  • Functional IU
  • Functional Radio
  • Functional Exterior Lights
  • (Coming Soon) Cleanliness Guarantee!


A first in the Car-Sharing industry!

With just $15.80 a month (billed quarterly), all customers of Tribecar (existing or migrated Car Club members) can enjoy this optional account add-on.


Specially Dedicated Customer Service

What you always love about us, it’s still here! And now, it also comes with a Specially Dedicated Chat.

Greater Value

- Monthly Discount Vouchers

3 x $6 Vouchers. (Min $18 time charge)

- Monthly Mileage Rebates

Enjoy a $15 voucher (min. $20 time charge) when you clock more than 500km each month!

- Free Monthly Motorcycle Rides!

3-hour Free Booking (worth $7.5, min. spend of $9)

- Family & 'Stealth' Perks

Free Additional Drivers, No Decals and No Card Reader!


Greater Peace of Mind

- (NEW) Car Club Service Guarantee!

Get your Driving Vouchers if we do not drive up your expectations!

- On The Road Protection

Get one tyre incident waiver (up to $64.20) with every renewal of Season Pass.

- Discounted TribeShield

Get 15% off TribeShield which reduces your final excess outlay to as little as $500.

- Free PAI (Personal Accident Insurance)

Get complimentary PAI on all your bookings!

Important Season Pass Notice:

All Car Club members migrated before 31st Mar 2022 will be given 2 months free Season Pass while we upgrade the system to auto-include these perks during bookings for you. Our valued Car Club customers on VP300/Standard/Weekday Value plan will be given 3 months of Season Pass as we sunset the various contracts.

Please bear with us while we do this upgrade. Refer to FAQ below on how to claim each individual perk in the mean time.


1. How do I differentiate between a Car Club Car and a Tribecar Car on the website or application?

- Car Club cars will be in a green icon on the website and application, while Tribecar cars are in blue.

2. Can I still use Car Club’s website and application to book a car?

- No, the Car Club website and application will be sunsetted on 31st March 2022. Members can book a car through the Tribecar website or by downloading the Tribecar application.

3. Can I still use my Car Club key fob or smart card to unlock the cars?

- No, the key fob will be phased out effective 1st April 2022. Simply unlock the car through the Tribecar application.

4. Can Car Club vehicles be used for PHV?

- Unfortunately, no. For PHV vehicles please make a reservation for Tribecar vehicles.

5. If there are any reservation issues, who should I contact?

- We have opened a priority access email for all existing Car Club customers. Simply email to [email protected] to reach the same team that has served you all these decades. For all other users of Car Club category of cars, please email to [email protected]. We will verify your account status when you email in so please do not send to the wrong inbox!

For more details, please refer to https://help.tribecar.com/support/home

6. Can existing Tribecar customers sign up for Season Pass?

- Yes, soon! Give us some time to integrate the feature and all are welcome to enjoy the amazing perks of the Season Pass. Once there is sufficient sign ups, we will introduce even more offers and perks! For now, please hold on!

7. Can Tribecar customers book Car Club categories of cars?

- Yes! Take note of the slightly higher rates and the mileage charges as fuel is included. Also, bear in mind that Car Club are kept to an even higher standards so team enforcement will be a little more particular. Please take care of the cars!

8. I am an existing member of Car Club, what should I take note of when I book a car using the Tribecar platform?

- Please refer to the infographics at the bottom of the page. That should cover the key differences between the two systems. Additionally, you may wish to take note of the following:

1. Reporting of Damages - Photo evidence is very important to protect your interests! Always report the damages at the start of your trip and remember to upload both your start and end trip images during your booking. Please retain your images for a period of 2 months from the booking date and provide the original images to us upon our request. The Enforcement team only works off these photos submitted by you and fellow members and do not work off "he-say-she-say, hearsay" explanations or "I have been driving for decades..." reasons as photographic proof is the fairest way to manage the community. Accidents happens because they are unintended and can happen without an obvious sound or motion. So take a minute or two to properly inspect the vehicle and document it to protect your interest.

2. Early Pick Up / Late Fees / Extensions - The cars can be picked up as early as 30 minutes before the Start Time provided there is no reservations before then. Even if the car is physically there, if there is a prior reservation, you will not be able to pick up the car.

Late fees apply on a block of 15 minutes basis, instead of a per minute basis previously in the Car Club system. Late fees are never waived unless there is a system issue. We will base all appeals solely on the GPS and telematics of the vehicle. Please be on time as you may affect the plans of subsequent hirers. You may also wish to know that 50% of late fees is passed to the subsequent affected hirer as compensation.

You can extend 15 mins once per hour on the App. Otherwise, please plan your journey and ensure you have adequate time to return the vehicle or sufficient time to extend your booking. Extensions are only permitted if there is no subsequent hirer.

3. Type of Cars - Tribecar has a wide range of vehicles. It varies from the solid road-worthy COE car to the brand new 10km-on-the-odometer type of car. The pricing reflects the type of car that you will be completing your journey on. As a general guide, we highly recommend our Car Club members to stick to Car Club categories of cars or the Standard or higher categories in Tribecar.

9. How do I redeem Season Pass Benefit (updated 30th Mar 2022)?

- While we work towards automatic issuance and inclusion of these benefits, please follow the guide below to redeem your perks for now:

1. Discount Vouchers - We will issue three vouchers at the start of the month and you will receive it in your inbox. You must not share the code as it is unique to you. The first batch of vouchers will be sent by 15th April 2022.

2. Mileage Voucher - Simply send in a request to [email protected] to request for this voucher once you have clocked more than 500km in a calendar month on Car Club categories of cars (i.e. Select / Prime).

3. Motorcycle Voucher - We will issue this voucher at the start of the month and you will receive it in your inbox. You must not share the code as it is unique to you. The first batch of vouchers will be sent by 15th April 2022.

4. Free Additional Drivers - Please add and pay for the Additional Driver first. Simply email us at [email protected] with your booking number to be reimbursed.

5. Discounted Tribeshield - Please add and pay for Tribeshield first. Simply email us at [email protected] with your booking number to be reimbursed.

6. Free PAI - Please do NOT select and pay for PAI. If there is a need to file a claim (hope not!), we will check your Season Pass validity and process the claim accordingly.

7. Tire Incident - Please pay for the tire incident as per normal first. Simply email us at [email protected] with your booking number to be reimbursed.

8. Service Guarantee - If we do not meet the service guarantee, complete your trip and file for a claim later. Simply email us at [email protected] with your booking number to obtain the vouchers. You must include photographic proof (e.g. tire with tread less than the wear indicator, dashboard with warning lights, non-functioning exterior lights, aircon controls for aircon issues, radio for radio issues, IU for IU issues.) Please note that vouchers will not be issued for operational issue (e.g. CashCard inserted wrongly, aircon works fine for subsequent hirers, aircon with A/C mode switched off).